Privacy Policy

Last Updated: January 2025

Information We Collect

When you contact us or submit an offer request, we may collect the following information:

• Contact Information: Name, phone number, email address
• Property Information: Address, property condition, number of bedrooms/bathrooms, square footage
• Transaction Details: Timeline for sale, reason for selling, current situation
• Technical Data: IP address, browser type, device information, cookies
• Communication Records: Phone call recordings (with notification), emails, text messages

How We Use Your Information

We use the information we collect for the following purposes:

• To evaluate your property and prepare a cash offer
• To communicate with you about your property and our services
• To schedule property walkthroughs and inspections
• To process and complete real estate transactions
• To improve our website and services
• To comply with legal and regulatory requirements
• To send you relevant information about our services (you may opt out at any time)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Title companies, inspectors, contractors who assist in our operations
• Legal Requirements: When required by law, court order, or government authority
• Business Partners: If we assign a purchase contract, the assignee will receive transaction-related information
• Professional Advisors: Attorneys, accountants, and consultants who assist us

Call Recording Notice

Important: For quality assurance and training purposes, phone calls with DFW Cash Homes may be recorded. You will be notified at the beginning of any recorded call. By continuing the call after notification, you consent to the recording.

SMS/Text Messaging

By providing your phone number, you consent to receive text messages from DFW Cash Homes, including:

• Responses to your inquiries
• Updates about your offer or transaction
• Appointment reminders
• Occasional promotional messages (you may opt out)

To opt out: Reply STOP to any text message. Message and data rates may apply.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Track website analytics and user behavior
• Enable dynamic number insertion for call tracking
• Improve website performance and user experience

You can control cookies through your browser settings, though some website features may not function properly if cookies are disabled.

Data Security

We implement reasonable security measures to protect your personal information, including:

• Secure SSL encryption for data transmission
• Restricted access to personal information
• Regular security assessments and updates
• Secure data storage and backup systems

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements
• Maintain business records

Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, contact us at info@uglyhomebuyers.com or (214) 505-1111.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how it's used
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

Changes to This Privacy Policy

We may update this privacy policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

uglyhomebuyers.com
3930 Glade Rd, #108
Colleyville, TX 76034
Phone: (214) 505-1111